Customer Account and Services Representative I

JOB Under general supervision, provides efficient and effective customer service to power customers, receives payments, handles customer inquiries, resolves complaints and performs data input related to power payment arrangements and creates connect, disconnect, reconnect and trouble orders.
Performs other duties as assigned.
EXAMPLE OF DUTIES High school equivalency and two years of cashiering experience including one year of telephone customer service experience working with customer accounts and negotiating payment arrangements.
SUPPLEMENTAL INFORMATION Experience working in Division Offices and/or the Call Center is preferred.
Successful candidate must be able to successfully pass a credit check.
"Imperial Irrigation District is an equal opportunity/affirmative action employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
"A negative drug test is required as a condition of employment.
Employees must notify supervision when applying for a position.