Sub Pool - Technical Support Assistant

JOB BASIC FUNCTION: Under direction of an assigned supervisor, assist faculty, staff, and students in the use of information technologies.
Assist with other basic technical equipment support items or software.
REPRESENTATIVE DUTIES: Provide assistance to faculty, staff, students and others in the use of audio visual, multimedia systems, basic computer applications, and other related technologies.
Perform the set-up and testing of audio visual and other related equipment as required.
Assist faculty, staff, and students with access to technology including video conferencing, setting up accounts and log-in, and other related systems.
Provide assistance to other information technology (IT) staff in responding to service tickets and in helping with operating IT equipment during campus events.
Troubleshoot and resolve multimedia and basic computer operational malfunctions in a timely manner.
Perform related duties as assigned.
Please click HERE to view the full job description.
EXAMPLE OF DUTIES EDUCATION AND EXPERIENCE: Graduation from high school or equivalent and one year experience working on computers, multimedia equipment, and other related technologies.
IMPORTANT: To be considered for the position applying for, applicants must submit the required items by the deadline, which include: online IVC application, current resume, and ALL unofficial transcripts (transcripts must show degree was awarded or conferred with a completion date).
All attachments will be uploaded into the online application.
Applications which do not include all of the required materials will not be forwarded to the screening committee for consideration.
Materials submitted become property of the District and will not be returned, copied, or considered for other openings.
SUPPLEMENTAL INFORMATION Imperial Valley College is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.