Spine & Sport Physical Therapy is looking for a Patient Care Coordinator to join our growing company! Patient Care Coordinators of all levels of experience are encouraged to apply.
We are seeking motivated, team-oriented candidates to provide exceptional patient-centric experiences in our outpatient clinic in Calexico, CA.
The ideal candidate would exhibit a passion for individualized care and possess strong interpersonal skills.
We offer competitive hourly rates, commensurate with experience, as well as monthly performance bonuses.
Bilingual English/ Spanish preferred.
Comprehensive Benefits Include:
Medical, dental, vision and life insurance
Paid time off and paid company holidays
401k plan with company match
Unique profit-sharing opportunity via an Employee Stock Ownership Plan (ESOP) that gives our employees ownership interest in the company!
Duties and Responsibilities:
Patient Care Duties (70%)
Enhance the patient experience through all touchpoints;
Greet and check in patients upon arrival by following the intake procedure;
Communicate compassionately and professionally with all patients, referral sources, and fellow Spine & Sport associates;
Provide excellent customer service to all referral sources;
Monitor of new referrals and call to schedule daily;
Schedule patients' visits according to the frequency and duration according to the patient's Rx, authorization, or the Physical Therapist's recommendation;
Follow patient 'No Show' procedure;
Prepare and process medical records requests within 48 hours; and
Retrieve and process mail/faxes daily.
Administration (25%)
Ensure completion of the Front Office Success checklist daily;
Organize front office administrative processes;
Manage multi-line phones and retrieve/return voicemails throughout the day;
Update patients' electronic charts with all personal and case information, communication logs, and scan/upload patients' paper documents;
Collect and log copays/coinsurances for patient visits on date of service; and
Maintain up-to-date copies of all administrative forms.
To learn more about our organization please visit: www.
spineandsport.
com.
Public Pay Range:
$18-$25/hr
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